ISB Updates

SRITNE hosts Workshop on Digital Transformation

Evolution of technology services

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Fuelled by rapid technological advances and globalisation, the scope of technology services has now evolved from peripheral activities to a diverse set of critical functions. These important functions positively impact firm performance and society alike. The Srini Raju Centre for Information Technology and the Networked Economy (SRITNE) at ISB organised a ‘Workshop on Digital Transformation’ on October 12, 2018 to address prospects of Digital Transformation in India.

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Do you think artificial intelligence (AI), machine learning and deep learning are redefining the nature and functioning of practically every industry?
Well, we had similar questions for the eminent speakers and panellists at the Workshop on Digital Transformation 2018 held at the ISB Mohali Campus. The workshop witnessed interdisciplinary experts from industry, government and academia enhancing our understanding of the future of technology.
Jayesh Ranjan, IAS, Principal Secretary, Industries and Commerce, IT and EC Departments, Government of Telangana delivered the keynote address by emphasising on the need of Digitisation. He set the tone for the first panel discussion – Technologies to solve Challenging Problems – by promulgating that most challenges of Digital Transformation have solutions in private–government partnerships. This panel discussion was led by Professor Deepa Mani, Associate Professor and Executive Director, Srini Raju Centre for Information Technology and the Networked Economy (SRITNE), ISB, and it highlighted various experiences from both the Government and the industry and on their efforts to digitise services by increasing citizen-friendly services and practising Digital Inclusion through public awareness systems and data personalisation.

The workshop also featured presentations by Rakesh Ranjan, Advisor, NITI Aayog; J.A. Chowdary, Special Chief Secretary and IT Advisor to the Chief Minister of Andhra Pradesh and Professor Milind Sohoni, Deputy Dean, ISB where these speakers apprised us about evidence-based policymaking around Digitisation. They emphasized that we need to bridge the information inequality gap between different government departments for a complete Digital Transformation of Indian society.

The workshop advanced with another set of panellists representing the financial, power and consumer sectors and internet services. Moderated by Professor Anand Nandkumar, Associate Professor and Academic Director for Centre for Innovation and Entrepreneurship, ISB, the panel discussed various issues underlying their respective businesses in the context of ‘Emerging Technologies: New Business and Service Models’.

Proceeding into the workshop, in the featured presentations on ‘Artificial Intelligence and Implications for Businesses’, Professor Vasudeva Varma, Dean, Research and Development, IIIT Hyderabad gave a basic primer on the differences between machine learning and deep learning. Along similar lines, Professor Anandhi Bharadwaj, Endowed Chair Professor, Goizueta Business School, Emory University argued that while we are still at early stages of another significant technological shift or disruption, there is an ongoing search for a value from these investments.

The concluding panel discussion, moderated by Professor Sumanta Singha, Assistant Professor, Information Systems, ISB, on ‘Artificial Intelligence and Implications for Businesses’ revealed the need for increased understanding of the potential of AI and machine learning in financial markets and agricultural sector for the creation of an ecosystem that can transform India into a Digital Economy that promotes and supports innovation.